The dream of working for a major airline like LATAM is more common than you might think. In addition to good salaries, benefits and the possibility of growth, there is something that stands out: the multicultural and dynamic environment. But to win a job, you have to stand out from the first click.

LATAM's selection process is tough, but totally possible to pass with the right preparation. In this post, you'll understand how it works in 2025 and what you can do to increase your chances of passing, even if you have no previous experience in the field.

How does LATAM's selection process work?

Each year, LATAM updates some of the stages, but the general structure usually follows the same pattern. The focus is on finding candidates who have a profile in line with the company's culture, who know how to work as part of a team and have a passion for customer service.

Here's how the process is usually broken down:

1# Online registration
It is done through LATAM's official website or through platforms such as Gupy and Vagas.com. The candidate fills in personal details, education and previous experience. At this stage, many people are eliminated for filling in the wrong information or not reviewing it.

2# Online tests
The second stage involves tests of logic, Portuguese, English (in some vacancies) and, sometimes, behavior. This is where LATAM assesses whether the profile has the technical and emotional potential to move forward.

3# Group dynamics
Those who pass the tests are invited to a dynamic, which can be face-to-face or online. The assessors observe how the candidate communicates, leads, listens and positions themselves in a group. It's not about being the most talkative - it's about being the most balanced.

4# Individual interview
In the final phase, the candidate talks to leaders in the area or to HR. This is where questions about career path, future plans, professional attitude and understanding of the company come in.

5# Exams and documentation
Once approved, LATAM will ask for admission exams and hiring documents. Depending on the position, there may be an internal preparatory course before you start.

Which jobs are on the rise for 2025?

LATAM is hiring for a number of areas, but there are a few that stand out this year:

  • Airport agent
  • Flight attendant
  • Administrative analyst
  • Technology and innovation professionals
  • Cargo and logistics operators
  • Interns and trainees

With the full resumption of post-pandemic activities and the expansion of routes, the company has invested heavily in new talent.

If you're interested in getting involved in this sector, now is the time.

What does LATAM look for in a candidate?

It's not enough to have a nice CV. LATAM wants people who:

  • Like to serve and have empathy
  • Have good communication skills
  • Know how to work under pressure
  • Have English (for some positions)
  • Be proactive and organized
  • Agree to work shifts or scales

Even for support or operational positions, these qualities make all the difference. The company values behavior as much as technical competence.

Practical tips to increase your chances

Now that you understand the process, it's time to find out how to really prepare. Below are tips tested by those who have already been selected by LATAM:

1# Be careful when filling in your CV

It sounds basic, but it's where many people go wrong. Typos, confusing sentences or missing data eliminate candidates at the first stage. Proofread everything before sending it. And be objective: LATAM values clarity and organization.

2# Train for the online tests

There are free websites where you can practice logical reasoning, Portuguese and even English. The more you practice, the more confident you feel. Time is limited and pressure can get in the way - so it's important to simulate.

3# Get to know the company

Before the dynamic or interview, read up on LATAM. Watch YouTube videos, recent news and employee testimonials. Understanding the company's culture shows interest and preparation - and that counts for points.

4# Speak with confidence, but listen too

During the dynamics, avoid wanting to stand out all the time. Listen, collaborate, praise ideas and propose solutions in a balanced way. LATAM values those who know how to act in a group, not those who try to appear at all costs.

5# Use your life experience

Even if you haven't worked in a company before, you can showcase skills acquired through personal projects, college, volunteering or other experiences. The way you tell your story matters more than the story itself.

6# Dress carefully (even online)

The first visual impression counts. Choose a neutral, professional outfit, even if the stage is being held by video. Avoid exaggeration and keep a clean and quiet environment around you.

Can I join LATAM even without experience?

Yes, especially in entry-level positions such as airport agent, administrative assistant or trainee.

The company offers in-house training and values people with a desire to grow. If you show commitment, responsibility and a willingness to learn, you'll have a good chance.

Of course, English can be a plus in many areas. But in some operational roles, it's not compulsory. The tip is to always check the requirements of the specific position.

Is English really essential?

It depends on the job.

If you want to be a flight attendant, international agent or work in areas related to service at airports with foreign flights, English is essential.

But for administrative, operational or technology roles, it's not always required at the start. What helps is to show that you are studying and have the desire to learn.

Is LATAM a good company to start your career?

Many professionals who work in large companies today started out at LATAM. It's an environment that teaches about teamwork, commitment to deadlines and living with people from different cultures.

In addition, those who stand out usually have the chance to grow. The company has a career plan, encourages internal courses and values those who seek to develop.

Another positive point: the friendly atmosphere. Several employees report that the atmosphere is light and welcoming, even in areas with an intense routine.

How can I prepare better?

If you really want to win a job, treat the process as a personal project. Take the time to:

  • Search all about LATAM
  • Practice tests daily
  • Simulate interviews with friends
  • Prepare examples of situations where you have shown leadership, organization or overcome difficulties
  • Taking care of your emotions: anxiety gets in the way more than you think

You don't need to be perfect - you need to be real, prepared and consistent with what you say.

What if I fail?

Failure is part of the journey. Many of us who are now at LATAM have tried more than once. Use the experience to learn. Reflect on what you can improve, seek feedback and apply again when a new opportunity arises.

The most important thing is to stay focused and not get discouraged. The selection process is demanding, but you also have a lot to deliver. Don't doubt that.

See also: What is a chatbot and how to use it?

April 9th, 2025